ALERT

Important Notice: Over 15,000 DOT physicals are being invalidated following the removal of two medical examiners. All WFQA Physical Review clients have been notified of any impacted records. If you are not enrolled in our Physical Review service, please review your driver files to ensure none are affected.

Our Story - Workforce QA

WorkforceQA: Leading Background Screening, Drug Testing & Compliance Technology

Founded in 2006, WorkforceQA (WFQA) has expanded strategically since 2012, uniting technology experts and industry leaders in background screening, drug and alcohol testing, and Medical Review Officer (MRO) services. As part of this initiative, WFQA has made significant investments in cutting-edge technology to enhance service delivery, improve efficiency, and ensure compliance.

As one of the largest privately held third-party administrators of employee screening solutions, we leverage advanced technology to deliver fast, accurate, and FCRA-compliant background checks and DOT-regulated and non-regulated drug testing programs.

Our TRAQ system provides real-time status updates, seamless integrations with ATS/HRIS systems, and comprehensive data analytics, empowering clients with the insights they need for informed decision-making. WFQA continues to expand its technological capabilities, with our advanced client portal designed to enhance user experience, streamline workflows, and provide secure access to critical compliance data.

More than just a service provider, WFQA partners with clients to create customized screening and testing solutions tailored to their specific workforce needs. With our team of industry experts and state-of-the-art technology, organizations can trust WFQA to provide secure, efficient, and fully compliant background screening and comprehensive employee testing services.

Growth and Expansion of Services

This began with the acquisition of Compliance Safety Systems, a trucking industry leading trucking industry provider, in 2013. Shortly after, we brought MRO expertise to our team with the acquisition of Intermountain MRO. In 2015, we expanded into the FAA-regulated space when we acquired Interactive Medical Connections and later acquired EDPM, a leading TPA in the Southeastern region. In 2023, WorkforceQA continued to grow by joining forces with Corporate Medical Services for unparalleled service and technology in occupational testing. To further solidify our position as an industry leader, we invested in developing an advanced background screening solution led by Marc Bourne, VSM, CCIP, a leading expert in the background screening industry, ensuring clients receive comprehensive and compliant workforce screening services.

The result of this growth strategy is one of the most experienced and knowledgeable companies in the industry. With a team of MROs, 24/7/365 availability, nationwide coverage, and decades of experience managing employer screening programs, we have the necessary skills, expertise, and staff in place to manage complex programs in the most compliant and efficient manner possible.

Our Mission Statement

To empower our client partners with innovative and effective employee screening and management solutions so that they can make hiring, retention, and fitness for duty decisions that best ensure workplace safety, compliance with regulations and policies, and the well-being of their employees, contractors, and customers.

Our Living Values

  • Be invested in our clients and each other
  • Deliver on promises and exceed expectations
  • Promote honesty and integrity
  • Simplify solutions
  • Work and enjoy together

 


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