Quest Notice regarding urine + eBAT

ALERT

Quest Notice: We’ve identified an issue affecting urine + eBAT combination orders on DOT and non-DOT accounts. Urine-only orders are not impacted. Quest has opened a ticket with eScreen and is escalating. We will provide updates as they become available.

Why WorkforceQA - Workforce QA
Square Boxes aligned in a pattern Square Boxes aligned in a pattern Square Boxes aligned in a pattern Square Boxes aligned in a pattern Square Boxes aligned in a pattern Square Boxes aligned in a pattern
Services

Workforce Compliance, Screening & Testing Experts

At WorkforceQA, we make employee screening and workforce compliance simple, reliable, and compliant. Our comprehensive suite of services—including drug and alcohol testing, background checks, and safety compliance programs—are delivered through one powerful platform. Backed by deep industry expertise and a client-first approach, WorkforceQA is the trusted partner for organizations nationwide seeking dependable employee screening solutions.

Contact Us

  • Industry experts with over 200 years of combined experience
  • In-house Medical Review Officers
  • Regulatory expertise and guidance

  • Dedicated customer service representative you know by name
  • In-house Licensed and Certified MRO
  • No outsourcing – all customer service is in-house
  • Proactive test tracking

  • Powerful, proprietary online platform to track and store all tests
  • Access your data 24/7/365 from everywhere
  • Mobile-friendly
  • Security of customer data is top priority
Our Vision is a workplace where every decision we support leads to safer environments, stronger teams, and meaningful impact for our clients, their people, and each other.
Our Mission is to help clients make confident workforce decisions through trusted, innovative solutions that ensure safety and compliance. Every day, we take pride in delivering work that’s accurate, reliable, and makes a real difference for our clients, their teams, and the communities they serve.

Our Core Values

Integrity & Accountability

We take ownership of our work, follow up promptly, clearly, and honestly with our clients, vendors, and team members. We hold ourselves and each other accountable.

Client-Centered Excellence

We excel by delivering reliable, accurate, and high-quality solutions. In every interaction, we create value for our clients, represent our brand, and exceed expectations.

Collaborative Teamwork

As a team, we respect each other and encourage clear and respectful communication. We support one another, share knowledge, and succeed together.

Growth Through Innovation

We simplify processes, embrace change, and drive efficiency. Through deep industry knowledge and client feedback, we deliver transformative solutions.