WorkforceQA: Leading Background Screening, Drug Testing & Compliance Technology
Founded in 2006, WorkforceQA (WFQA) has expanded strategically since 2012, uniting technology experts and industry leaders in background screening, drug and alcohol testing, and Medical Review Officer (MRO) services. As part of this initiative, WFQA has made significant investments in cutting-edge technology to enhance service delivery, improve efficiency, and ensure compliance.
As one of the largest privately held third-party administrators of employee screening solutions, we leverage advanced technology to deliver fast, accurate, and FCRA-compliant background checks and DOT-regulated and non-regulated drug testing programs.
Our TRAQ system provides real-time status updates, seamless integrations with ATS/HRIS systems, and comprehensive data analytics, empowering clients with the insights they need for informed decision-making. WFQA continues to expand its technological capabilities, with our advanced client portal designed to enhance user experience, streamline workflows, and provide secure access to critical compliance data.
More than just a service provider, WFQA partners with clients to create customized screening and testing solutions tailored to their specific workforce needs. With our team of industry experts and state-of-the-art technology, organizations can trust WFQA to provide secure, efficient, and fully compliant background screening and comprehensive employee testing services.
Growth and Expansion of Services
This began with the acquisition of Compliance Safety Systems, a trucking industry leading trucking industry provider, in 2013. Shortly after, we brought MRO expertise to our team with the acquisition of Intermountain MRO. In 2015, we expanded into the FAA-regulated space by acquiring Interactive Medical Connections and later EDPM, a leading TPA in the Southeastern region. In 2023, WorkforceQA continued to grow by joining forces with Corporate Medical Services for unparalleled service and technology in occupational testing. To further solidify our position as an industry leader, we invested in developing an advanced background screening solution led by Marc Bourne, VSM, CCIP, a leading expert in the background screening industry, ensuring clients receive comprehensive and compliant workforce screening services.
The result of this growth strategy is one of the most experienced and knowledgeable companies in the industry. With a team of MROs, 24/7/365 availability, nationwide coverage, and decades of experience managing employer screening programs, we have the skills, expertise, and staff to manage complex programs in the most compliant and efficient manner.
Our Vision
A workplace where every decision we support leads to safer environments, stronger teams, and meaningful impact for our clients, their people, and each other.
Our Mission Statement
To help clients make confident workforce decisions through trusted, innovative solutions that ensure safety and compliance. Every day, we take pride in delivering work that’s accurate, reliable, and makes a real difference for our clients, their teams, and the communities they serve.
Our Core Values
Integrity & Accountability
We take ownership of our work, follow up promptly, clearly, and honestly with our clients, vendors, and team members. We hold ourselves and each other accountable.
Client-Centered Excellence
We excel by delivering reliable, accurate, and high-quality solutions. In every interaction, we create value for our clients, represent our brand, and exceed expectations.
Collaborative Teamwork
As a team, we respect each other and encourage clear and respectful communication. We support one another, share knowledge, and succeed together.
Growth Through Innovation
We simplify processes, embrace change, and drive efficiency. Through deep industry knowledge and client feedback, we deliver transformative solutions.