SPOTLIGHT EMPLOYEE – KIM COLEMAN
This month, we are putting the spotlight on Kim Coleman, an AR/Billing Specialist who is an integral part of the finance team at WFQA. Kim previously worked at Corporate Medical Services (CMS) and brings her expertise in reporting and data analytics to help determine the most effective way to process customers’ invoices and maintain quality assurance. She works tirelessly to ensure that our invoices are sent out on time and handles customer issues with great care, finding solutions and maintaining positive relationships with them.
“Kim is a great billing specialist and customer service representative,” said Gail Richardson, Manager. “She understands the client’s requirements and is focused on meeting their needs to ensure they receive the best value from WorkforceQA services with an excellent attitude. We are lucky to have Kim on the WFQA team.”
“I’m happy to be able to work alongside some great people.” Said Kim. “I am proud to be at a company dedicated to helping and maintaining good client relationships. Also, having a great team makes it easy to come to work daily!”
Kim loves spending time with her family and friends in her spare time, but her heart is most full for her 6-month-old grandbaby, Waylon.